Frequently Asked Questions
Answers to the questions we hear most often.
Finance
You can contact us at our toll-free number 1800-315-4444 and select the finance option, or write to us through our Contact Us page.
Warranty
Renault warranty is applicable for models with standard fitments only. Modifications to standard components void coverage, and aftermarket CNG fitment will void the warranty of your car.
No. Warranty repairs can be performed at any authorised Renault dealership.
Tyres receive coverage against defects in material and workmanship (excluding external reasons or wear and tear) through the tyre manufacturer's warranty within standard vehicle warranty terms.
Battery coverage is 1 year or 20,000 kms, whichever is earlier from the date of sale, with standard fittings only.
Roadside Assist
Contact Renault Assist, our 24x7 roadside assistance support, by calling our toll-free number 1800-315-4444 in case of an emergency.
Our team dispatches either a mobile technician or a recovery vehicle to the nearest dealership. Coverage includes battery, fuel, key and tyre-related issues arising from human error (excluding accidents).
No. The vehicle will be towed to the nearest dealership, as a duplicate key is not available with the roadside assist team or the dealership on-site.